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Help Is Only a Phone Call Away!  Short-Term Solution-Focused Telephonic Consultation
Posted by MAJ Betty Simmons on November 02, 2007

Whether it’s help with child care, money matters, emotional support during deployments, relocation information, or referrals to helpful resources both on and off an installation, Military OneSource is there for military personnel and their families 24/7. In an effort to further increase access to support, Military OneSource now offers Short-term Solution-Focused Telephonic (STSF-T) Consultation. While referrals to non-medical face-to-face counseling sessions continue for those stationed in United States, Puerto Rico and the U.S. Virgin Islands, the new expanded service provides a telephonic consultation option for those who are unable to attend face-to-face counseling sessions due to their overseas location or other circumstances.

Both the STSF-T Consultation and the face-to-face counseling sessions may help individuals with many issues such as: adjustment to situational stressors, stress management, decision making, communication, grief and loss, blended family issues, and parenting skills. As with face-to-face counseling, STSF-T provides up to six sessions of consultation per person, per issue.

There are some differences between face-to-face counseling and STSF-T Consultation.  Because STSF-T Consultation is provided over the phone, it is not appropriate for children under the age of 18, complex issues, and situations that require a group setting (couples and family counseling). Other issues that exceed the scope of STSF-T include drug, alcohol and other addictions; mental health conditions that require medical treatment (post-traumatic stress disorder, depression, bipolar disorder, etc.); and other conditions related to trauma. The STSF-T Consultation is not appropriate as part of a patient’s Medical Treatment Facility discharge plan. 

Military OneSource is available anytime worldwide to all active duty, Reserve, National Guard members, their families, as well as deployed civilians and their families.

To find out more, call Military OneSource at 1-800-342-9647 (CONUS), or
800-3429-6477 or 484-530-5908 (OCONUS). For more information on calling Military OneSource from overseas visit http://www.militaryonesource.com and click the “Contact Us” link at the upper right of the page. A consultant can provide more details on STSF-T and discuss your options with you.

Don’t forget to also visit http://www.thejewishsoldier.com for additional Jewish learning resources and site.


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